Privacy policy

Last updated: 2026

This Privacy Policy explains how Peptide & Co. handles personal information submitted through this website and through our WhatsApp ordering channel.

Information we may receive

Depending on how you use the website and how you contact us, information may include your name, phone number, email address, billing and delivery information, order details, messages sent to our team, and basic technical information such as browser, device, IP address and cookie data.

Ordering via WhatsApp

This website does not operate an online checkout. When you select a product and choose to order, your device opens WhatsApp with a pre-written message. That message, and any subsequent conversation, is transmitted and stored through WhatsApp under WhatsApp's own terms and privacy policy. We receive the information you choose to send us in that conversation and use it to fulfil your order.

How information is used

Information may be used to operate the website, provide customer support, process and fulfil orders, communicate about transactions, maintain security, prevent fraud, improve website performance, and meet applicable legal or record-keeping requirements.

Service providers

Information may be processed by service providers that support website hosting, payments, delivery, analytics, communications, security or other business operations. Those providers process information under their own terms and privacy obligations.

Cookies and similar technologies

This website uses your browser's local storage only to remember the items you have added to your on-page selection. That data stays in your browser, is never transmitted to us automatically, and can be cleared at any time through your browser settings.

Retention and rights

Information is retained only for as long as reasonably required for the purposes described above, including transaction records, support, security and legal obligations. Privacy rights vary by jurisdiction and may include rights to request access to, correction of, or deletion of personal information, subject to applicable exceptions.

Contact

Questions about privacy or personal information can be sent to our team on WhatsApp at +44 7445 998877.